How to track a package ?
Your order moved to the carrier company will be given a tracking number along with the shipment, you’ll see a Tracking number in your order history and details in your account page.
Select order reference and you can find Tracking number with date at the bottom of order details page.
You can also see shipping information in the shipping notification emails for your order. Select Track Package in the email notification to view the status of your delivery.
The tracking number of my order is not updated often or quickly, What's the problem ?
Some international or cross-border shipments won’t show tracking once the order leaves the departing country. The tracking status should update when the package arrives in the destination country.
How to get your shipping status or track your order without an FASHION-KOREA.COM account ?
If you purchased an item using guest checkout, you’ll receive a confirmation email once your order has shipped, You can move to Guest Tracking and put your order reference number and email, then, You tracking url will be given to you and trace your order shipping status.
* If you checked out as a guest, you can still reach out to the seller by replying to the receipt that was emailed to you after purchase.
