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Return & Cancellation

Refund and Cancellation in the Policy

 

Article 9 (Refund)

In the event that the service which a User applied for purchase may not be provided or delivered due to sold-out or other cause, the “Mall” shall notify the situation to the User without any delay, and in the event that it has received the payment for the product or service in advance, it shall refund the payment or take necessary measures within 2 ~5 business days from the date of receipt of the payment.

Article 10 (Cancellation of Service)

Basically the User who contract for the purchase of Service can not cancel the Service after “Acceptance of Payment” . ② The service User may cancel or replace or refund. In the event that: 1. The goods delivered is wrong items which is far different from Original items. 2. The goods can not be delivered, due to the Sold out, Out of stock, Production discontinued in this case, mall will notify the User. 3. Products postponed for more than 20 days [In case, Mall will contact user].

Article 11 (Effect of Cancellation of Purchase)

① In the event of the return of goods from a User or, 1.2.3 above Article 10, the “Mall” shall refund the payment for the goods within 5 business days from the date of receipt of the goods from the user

For more information, Pls. check here

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